Privacy Policy

1. Information We Collect

Information You Provide

• • Telegram username and chat interactions with Aya
• • Trading preferences and portfolio information you choose to share
• • Feedback and support communications
• • Community participation data (Telegram groups, forums)

Information We Collect Automatically

• • Website usage analytics (via Cloudflare Analytics)
• • Device information and browser type
• • IP address and general location
• • Interaction patterns with Aya

2. How We Use Your Information

We use your information to:

• • Provide and improve Aya's AI companion services
• • Personalize your crypto trading experience
• • Send relevant market insights and updates
• • Enhance our AI models and conversation quality
• • Provide customer support and respond to inquiries
• • Comply with legal obligations and prevent fraud

3. Information Sharing

We do not sell your personal data. We may share information:

• • With service providers (Telegram, cloud hosting) to operate our services
• • When required by law or to protect our rights
• • In aggregated, anonymized form for analytics and research
• • With your explicit consent for specific purposes

4. Data Security

We protect your data through:

• • Encryption of data in transit and at rest
• • Regular security audits and monitoring
• • Limited access controls and employee training
• • Secure cloud infrastructure with industry-standard practices

5. Your Rights

You have the right to:

• • Access your personal data we hold
• • Correct inaccurate information
• • Delete your account and associated data
• • Opt out of marketing communications
• • Data portability for your conversations with Aya

6. Cookies and Tracking

We use minimal tracking technologies. Our website uses Cloudflare Analytics for basic usage statistics. We do not use invasive tracking or advertising cookies. You can disable analytics through your browser settings.

7. Third-Party Services

Aya operates through:

• • Telegram: Subject to Telegram's privacy policy
• • OpenAI/AI Services: For conversation processing (anonymized)
• • Cloudflare: For website hosting and security

8. International Users

Moonhood operates globally. If you're in the EU, you have additional rights under GDPR. We process data lawfully and provide adequate protection for international data transfers.

9. Children's Privacy

Moonhood is not intended for users under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We'll notify users of significant changes through our website and Telegram channels.

Contact Us

For privacy-related questions or requests, contact us:

• • Email: privacy@moonhood.xyz
• • Telegram: @MoonhoodSupport
• • Address: Privacy requests can be submitted via email